Gaya APA

Gasperz, V. (2001). ISO 9001 : 2000 and Continual Quality Improvement . Jakarta: PT GRAMEDIA PUSTAKA UTAMA.

Gaya MLA

Gasperz, Vincent. "ISO 9001 : 2000 and Continual Quality Improvement". Jakarta: PT GRAMEDIA PUSTAKA UTAMA, 2001. Text.